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Mobile Banking Upgrade

Dear Customer,

On April 20, 2021, after 12:00 ET, an update will be pushed out to all mobile banking users.  Please read the information below.

iPhone Users: Once the new app is made available in the AppStore for download, the next time you launch the iPhone app, the new app will automatically replace the old version with the new version.  iPhone users may need to uninstall/reinstall their existing iPhone app in order to begin using the newest app. All users will be required to set up biometrics if you previously had that feature enabled in the old app. You will also be required to accept the new Terms and Conditions in order to use the newest iPhone application.

Android Users: Once the new app is made available in the GooglePlay Store for download, the next time you launch the Android app, the new app will automatically replace the old version with the new version. Android users do not need to uninstall/reinstall their existing Android app in order to begin using the newest app. All users will be required to set up biometrics if you previously had that feature enabled in the old app. You will also be required to accept the new Terms and Conditions in order to use the newest Android application.

If you attempt to access the old application, you will receive the following message: “Error - Our Mobile Banking solution has changed. Please check our website for more information.”

In addition to upgrading the mobile banking application, the number used for text banking will be updated. As we prepare for this upgrade, please note that the text banking phone number will be changing to 1-205-582-0426.

If you experience any problems, please call your local branch for assistance.

Thank you for your business.

 

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